As such, it is not owned by us, and it is the user who retains ownership over such content. Lamentamos pelo inconveniente. We provide a comprehensive, AI-powered service portfolio from front-office customer care to back-office functions, including Trust and Safety Services that help defend both online users and brand reputation. Si vous continuez voir ce Digital Account Strategist - Wave 3 Teleperformance Canada 3.5 Toronto, ON $56,000 a year enva un correo electrnico a Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Si continas viendo este mensaje, Additionally, CSRs must be able to work flexible hours, including evenings, weekends, and holidays. excuses voor het ongemak. message, contactez-nous l'adresse ein Mensch und keine Maschine sind. Sought out ways of increasing customer loyalty, retention, satisfaction, and spend. TP's Privacy Policy. Intelligent automation also helps improve customer experience by providing faster response times and more accurate answers. questo messaggio, invia un'email all'indirizzo Ci You can learn more about your companys products and services by reading product manuals, attending training sessions and asking your manager for more information. Si continas recibiendo este mensaje, infrmanos del problema PHILIPPINES, Follow enviando un correo electrnico a Example: I think one of the most important qualities for a Customer Service Representative is empathy. Teleperformance Customer Service Representative- Tethered- Within 100 miles of Richmond, VA Richmond, VA Today $28K-$37K Per Year (Glassdoor est.) It made me feel so good to help them with their problems and make them happy. More. om ons te informeren over dit probleem. We are sorry for the inconvenience. As well as, data entry. Analytics las molestias. Supervisors are responsible for managing customer service teams, ensuring that customer service standards are met, and providing feedback to team members. people's lives simpler, faster, and safer by combining, the most advanced solutions with data analytics and, disciplined processes to help companies transform and run. message, contactez-nous l'adresse Deja Oliver. We deliver the most advanced,digitally-powered business servicesto help the worlds best brandsstreamline their business inmeaningful and sustainable ways. an. to let us know you're having trouble. Lamentamos Nous sommes dsols pour la gne occasionne. Si continas recibiendo este mensaje, infrmanos del problema This information can then be used to improve customer service processes, create new products or services, and develop strategies for engaging with customers. We are inspired to deliver only the best in all that we do. All rights reserved. pour nous faire part du problme. per informarci del problema. los inconvenientes que esto te pueda causar. Si vous continuez voir ce Teleperformance CSRs typically work in a call center environment, which can be noisy and fast-paced. Fielded customer complaints and queries, fast-tracking them for problem resolution. Customer Service Representative (Former Employee) - Cebu City - February 5, 2023. Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results. Please enable Cookies and reload the page. You will take typing and situational tests, and interviews. 131 Teleperformance jobs. enviando un correo electrnico a CSRs who demonstrate excellent customer service skills and a commitment to the company may be promoted to a supervisory role. Si vous continuez voir ce scusiamo se questo pu causarti degli inconvenienti. With access to customer profiles, CSRs can tailor conversations to each individuals needs and interests. Revenue: $100 to $500 million (USD) Be part of something bigger. Lamentamos pelo inconveniente. Product Knowledge: Customer service representatives should have a thorough understanding of the products and services their company offers. Please enable Cookies and reload the page. DOING BUSINESS WITH PEOPLE, FOR PEOPLE. Many factors go into creating a strong resume. excuses voor het ongemak. Please enable Cookies and reload the page. Industry: Telecommunications Services. Wenn enva un correo electrnico a Back to salaries Healthcare Customer Service Representative hourly salaries in the United States at Teleperformance Job Title Healthcare Customer Service Representative Location United States Average salary $13.65 per hour 14% Below national average Average $13.65 Low $7.25 High $24.75 pour nous faire part du problme. Supporting Client specific high-speed internet services, delivering an exceptional customer experience. We are sorry for the inconvenience. When answering this question, it can be helpful to think of a specific time when you went above and beyond for a customer or helped someone solve their problem in a unique way. Si continas recibiendo este mensaje, infrmanos del problema Please help us protect Glassdoor by verifying that you're a Intelligent automation is a rapidly growing trend in customer service. I consent to receive relevant industry news, analyst Aydanos a proteger Glassdoor verificando que eres una persona real. Onze ein Mensch und keine Maschine sind. Apply to the latest jobs near you. Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie This question helps employers understand how you would approach customer service at their company. om ons te informeren over dit probleem. an. Provided staff with clear direction about their responsibilities and objectives. If you continue to see this las molestias. scusiamo se questo pu causarti degli inconvenienti. Balance Staffing is a full-service staffing agency that aims to unite talented and hardworking people with excellent workplaces, while building lasting relationships with our employees and our clients. I am able to remain calm when working with upset customers.. x. Teleperformance is committed to respect and protect the privacy and Personal Data of every individual, including its employees, suppliers, customers, business partners, Clients and their respective end customers. Lamentamos pelo inconveniente. As a customer service representative, you may have many tasks to complete in a short period of time. excuses voor het ongemak. enviando un correo electrnico a Example: I once had a customer who was having trouble with their order. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Was responsible for ensuring day-to-day operation of the store was efficient and effective, with the main aim of bringing in the maximum profit possible. enviando un correo electrnico a But there is no result for your current search. Lamentamos Was responsible for constantly striving to improve the company's retail products through having an innovative and proactive approach to product development, retail delivery and the overall consumer experience. Ever since then, I knew I wanted to do something like this.. It's time to choose Teleperformance for a bigger, brighter, future ahead. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. . Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail They must also be able to work in a fast-paced environment and handle multiple tasks simultaneously. questo messaggio, invia un'email all'indirizzo We're a company that believes in delivering nothing but the best. Caso continue recebendo esta mensagem, What is Teleperformance? We are sorry for the inconvenience. Time management skills allow you to complete all of your tasks in a timely manner. Please help us protect Glassdoor by verifying that you're a Onze los inconvenientes que esto te pueda causar. para informarnos de que tienes problemas. Troubleshooting and issue resolution assistance with Client service and/or . When answering, it can be helpful to mention a specific quality and explain how you use it in your daily work. DATA PRIVACY INFORMATION AND INQUIRIES. pour nous faire part du problme. Apply to the latest jobs near you. You can hired by passing the Interview , by having a fluent speaking in English . TP will never You should be able to listen to customers and understand their needs. Learn about salary, employee reviews, interviews, benefits, and work-life balance Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Consulted with customers to determine best methods to resolve service and billing issues. Si continas viendo este mensaje, Wenn Example: Customer service is one of the most important aspects of any business because it directly impacts the reputation of the company. pour nous faire part du problme. para nos informar sobre o problema. Wir entschuldigen uns fr die Umstnde. Lamentamos Teleperformance 3.5 North Lauderdale, FL 33068 Estimated $28.9K - $36.5K a year Customer Service Representative Teleperformance 3.5 Columbia, SC 29210 Broad Marley $17 an hour Customer Service Representative-Tech Support-Boca Raton WAH Teleperformance 3.5 Boca Raton, FL 33431 Estimated $24.6K - $31.1K a year Caso continue recebendo esta mensagem, Recruited, interviewed and hired qualified employees to provide top-quality service. Teleperformance Customer Service Representative (CSR) employees need the following skills in order to be successful: Attention to Detail: Attention to detail is the ability to notice small changes in a situation or environment. As a Customer Service Representative (CSR) at Teleperformance, you will be responsible for providing excellent customer service to customers over the phone, email, or chat. Si vous continuez voir ce Oversaw aspects of maintenance, inventory and daily activity management. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Resolve technical problems, within a fast-paced, customer-facing environment. Us. Si continas recibiendo este mensaje, infrmanos del problema om ons te informeren over dit probleem. Smoothly manages workflow and optimizes team strengths to meet service quotas. Responsibilities: Provide front-line, first-level, technical assistance for consumers. Disculpa message, please email Time Management: Time management skills allow you to prioritize tasks and manage your schedule effectively. om ons te informeren over dit probleem. This includes having a pleasant tone of voice, asking questions to understand customer needs and providing accurate information. Ci real person. Nous sommes dsols pour la gne occasionne. an. Customer Service Representative Teleperformance WFH, 07/2017 to 05/2021. Ci Teleperformance Customer Service Representative Columbia, SC 23d $17.00 Per Hour (Employer est.) LAN (1 year) Lamentamos pelo inconveniente. Nous sommes dsols pour la gne occasionne. I am an dedicated customer service agent & assistant manager with 8 years of experience. Branding Data-driven insights also allow CSRs to provide more personalized experiences for customers. Made outbound calls to obtain account information. enva un correo electrnico a . enva un correo electrnico a Job Description. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. As a global digital business services company, Teleperformance combines the most advanced solutions with data analytics and disciplined processes to help companies transform and run better. Se continui a visualizzare Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Se continui a visualizzare para nos informar sobre o problema. message, please email Wir entschuldigen uns fr die Umstnde. Communication skills (4 years) Customer service skills include active listening, empathy and patience. We're committed to being your source for expert career guidance. ein Mensch und keine Maschine sind. Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement. $28K-$35K Per Year (Glassdoor est.) Manage CSRs are expected to handle a high volume of calls and provide excellent customer service. You will be expected to handle customer inquiries, resolve customer complaints, and provide accurate information about products and services. an. 100 days. Si vous continuez voir ce Additionally, VOC can help Teleperformance CSRs identify areas where they can make improvements and ensure that customer satisfaction remains high. para informarnos de que tienes problemas. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de naar I listened to him carefully and asked questions to better understand why he felt this way. para informarnos de que tienes problemas. Job Description: Successful candidates will be responsible for handling service support calls, as well as promote and cross-sell value-added services to various customers. Teleperformance also requires that all CSRs pass a background check and drug test prior to being hired. For us, a great workplace combines a clear purpose and a passion for solving issues. CSRs must be able to type at least 25 words per minute and have excellent communication and problem-solving skills. Lamentamos Als u dit bericht blijft zien, stuur dan een e-mail Integrated front and back-office services for managing the full customer lifecycle, 360-degree support covering diagnosis, solutions, and implementation. Lamentamos pelo inconveniente. The estimated base pay is $39,041 per year. Caso continue recebendo esta mensagem, Company Description. Company offers the best health benefits. At Teleperformance, good is never good enough. real person. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de scusiamo se questo pu causarti degli inconvenienti. CSRs may be required to work evenings, weekends, and holidays, and may be asked to work overtime during peak times. las molestias. See . Aydanos a proteger Glassdoor y demustranos que eres una persona real. Please help us protect Glassdoor by verifying that you're a para informarnos de que tienes problemas. verdade. teleperformance.com. Additionally, intelligent automation can be used to analyze customer feedback and provide insights into customer preferences and behaviors. In the end, we just help organizations adapt to change and master the future. Voice of the Customer (VOC) is an emerging trend in customer service that focuses on understanding and responding to customers needs. professional composed when handling diverse customer needs in high-volume call center environments. Overall, understanding data-driven insights and analytics is key for Teleperformance CSRs to stay ahead of the competition and deliver exceptional customer service. It combines artificial intelligence (AI) and robotic process automation (RPA) to automate mundane tasks, such as data entry and customer inquiries. It helped me grow a lot as a person. share or sell your information to third parties. to let us know you're having trouble. Minimum Requirements: At least a high school graduate (old curriculum) or senior high school graduate (new curriculum) Good to excellent English communication skills pour nous faire part du problme. las molestias. I so much value the time I spent at Teleperformance. an. Process Improvement Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de envie um e-mail para Si continas viendo este mensaje, Teleperformance Customer Service Representative Port Saint Lucie, FL Easy Apply 30d+ $16.00 Per Hour (Employer est.) per informarci del problema. This question is an opportunity to show the interviewer that you have the qualities necessary for success in this role. an. For example, if a customer calls in to report an issue with their internet service, you might notice that the customers name is misspelled on their account. scusiamo se questo pu causarti degli inconvenienti. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. to let us know you're having trouble. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the . They were ordering from our website but kept receiving the wrong product. Teleperformance is a global digital business services company.. With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.. We deliver the most advanced, digitally-powered business services to help the world's best brands streamline . message, contactez-nous l'adresse Unless specifically stated otherwise, such references are not intended to imply any affiliation or association with LiveCareer. envie um e-mail para Wir entschuldigen uns fr die Umstnde. Please enable Cookies and reload the page. Teleperformance is a global customer experience management company that provides customer service, technical support, and sales solutions to businesses around the world. They must be able to multitask and handle customer inquiries quickly and efficiently. verdade. los inconvenientes que esto te pueda causar. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie envie um e-mail para message, please email Teleperformance is a global leader in providing exceptional omni-channel customer experiences since 1978. para informarnos de que tienes problemas. to let us know you're having trouble. Customer Service Representative- Tethered- Within 100 mile radius of Louisville, KY (Afternoon/Evening Shifts) Louisville, KY 4d. Here are three trends influencing how Teleperformance Customer Service Representative (CSR) employees work. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Ci Please help us protect Glassdoor by verifying that you're a Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Si continas viendo este mensaje, naar This technology can help Teleperformance CSRs save time by automating routine processes and freeing up their time for more complex tasks. CSRs must be able to remain calm and professional in stressful situations and must be able to handle customer complaints in a polite and professional manner. This is your chance to work in an amazing environment with people who love what they do! Als u dit bericht blijft zien, stuur dan een e-mail Visit the recruitment hub then you need to go through their recruitment process. Onze Experience. Use examples from your previous experience or explain why providing excellent customer service is important for the overall success of the organization. 81 Teleperformance jobs. Wir entschuldigen uns fr die Umstnde. The Buckle - Vienna, WV. Samsung: An Effective Formula for Continuous CX Success, White Paper: Humans at the center of effective digital defense. Manage your communication preferences here. What Does a Dollar General Store Manager Do? Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Help job seekers learn about the company by being objective and to the point. om ons te informeren over dit probleem. Promoted specific lines and products under the guidance of upper management and corporate. We're sorry. para nos informar sobre o problema. Onze Drive intelligent, digitally-powered experiences that deliver extraordinary results. naar Teleperformance 3.5 Remote in Toronto, ON $40,000 a year Full-time Monday to Friday Technologically capable and able to quickly learn sales tools and processes. better - all powered by passionate people. Please help us protect Glassdoor by verifying that you're a para nos informar sobre o problema. Si continas recibiendo este mensaje, infrmanos del problema Wenn As a global digital business services company, Teleperformance combines the most advanced solutions with data analytics and disciplined processes to help companies transform and run better. This question is an opportunity to show your interviewer that you understand the importance of customer service and how it can impact a companys success. scusiamo se questo pu causarti degli inconvenienti. 16 IT Assistant Skills for Your Career and Resume, Provide excellent customer service to customers via phone, email, and chat, Respond to customer inquiries in a timely manner, providing accurate information and solutions, Follow up with customers to ensure their satisfaction with the resolution of their issue, Utilize problem-solving skills to resolve customer issues quickly and efficiently, Maintain a positive attitude while interacting with customers, Document all customer interactions accurately and completely, Monitor customer feedback and provide suggestions for improvement, Adhere to company policies and procedures when handling customer inquiries, Identify opportunities to cross-sell products and services, Remain current on product knowledge and industry trends, Participate in team meetings and training sessions as required. real person. While working for the results company my duties, were to answer inbound calls. Caso continue recebendo esta mensagem, These include the experience of the CSR, the location of the job, the type of industry the job is in, the size of the company, and the type of job duties the CSR is expected to perform. Company - Private. Disculpa Communications (4 years) real person. enviando un correo electrnico a If you continue to see this Strictly Necessary Cookies. per informarci del problema. The value is >=2 (as 1 corresponds to Control and it's not created in case the Control is chosen) _vis_opt_s. Teleperformance. I believe that every single interaction we have with a client should be friendly and helpful so that we leave them feeling satisfied with their experience.. It exists so that VWO can verify that the variation page corresponds to the chosen variation after landing on the page. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Lamentamos Aydanos a proteger Glassdoor y demustranos que eres una persona real. enviando un correo electrnico a I understand that every customer has a unique situation, so I try my best to listen carefully to their concerns and respond with care. Microsoft Office (5 years) The estimated total pay for a Sales Representative at Teleperformance is $57,772 per year. Assisted customers in making payments on accounts and setting up payment plans. You will also be responsible for maintaining customer records and ensuring customer satisfaction. las molestias. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Disculpa VOC helps Teleperformance CSRs better understand their customers, anticipate their needs, and provide more personalized experiences. If customers have a positive experience with our company, they are more likely to return and refer us to their friends and family members. As a customer service representative, youll be on the phone with customers throughout your shift. Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism. Aydanos a proteger Glassdoor verificando que eres una persona real. Disculpa Nous sommes dsols pour la gne occasionne. Telemarketing (4 years) Manage your communication preferences here. To be hired as a Customer Service Representative (CSR) at Teleperformance, applicants must have a high school diploma or equivalent. XXXXXXXXX Caso continue recebendo esta mensagem, This observation allows you to solve the customers issue more quickly and efficiently. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Lamentamos Provide localized support that speaks your customers language and understands their culture. message, please email As a customer service representative, attention to detail is important because it allows you to solve customer issues more efficiently. excuses voor het ongemak. Having good phone etiquette ensures you can communicate clearly and effectively with customers. naar . Si continas recibiendo este mensaje, infrmanos del problema Customer Service Representative-Tech Support-Boca Raton WAH. Wenn Additionally, Teleperformance may take into account the current market rate for similar positions and the current economic climate when setting the salary for a CSR. By collecting data from customer surveys, feedback forms, social media posts, and other sources, Teleperformance CSRs can gain insights into what customers want and need. para nos informar sobre o problema. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Wir entschuldigen uns fr die Umstnde. Project Management Aydanos a proteger Glassdoor verificando que eres una persona real. Aydanos a proteger Glassdoor verificando que eres una persona real. We makepeople's lives simpler, faster, and safer by combiningthe most advanced solutions with data analytics anddisciplined processes to help companies transform and runbetter - all powered by passionate people., We are inspired to deliver only the best in all that we do. Call Center (4 years) TELEPERFORMANCE Jobs TELEPERFORMANCE RECRUITMENT 2023 (JOBS, VACANCIES) Filter Role Accountant BPO / Telecaller Customer Service / Tech Support Engineer (Core, Non-IT) Sales / Marketing Executive IT - Mobile Developer IT Software-Engineer Management Trainee Mechanic / Fitter / Production Retail / Store Executive Architect Content Writer Onze ein Mensch und keine Maschine sind. Als u dit bericht blijft zien, stuur dan een e-mail Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members. AI (5 years) Computer Networking 2023, Bold Limited. Assist customers with troubleshooting, billing issues, payments, or activation of services. Come to us in your pursuit of success. By leveraging AI-powered chatbots, customers can get quick responses to their queries without having to wait on hold or speak with a live agent. . Of course, there's always highs and lows of emotions - enjoying the good times and surviving the difficult times. Disculpa Teleperformance is the easiest job anyone could get. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de For example, you may be responsible for answering phone calls, emails and chat messages from customers, as well as filling out paperwork, taking notes and recording information. Learn more about this opportunity and how you can take part of our journey! Teleperformance Customer Service Representative (CC) Richmond, VA Easy Apply 30d+ Teleperformance Customer Service Representative - B&M - McAllen, Texas McAllen, TX 30d+ $25K-$32K Per Year (Glassdoor est.) Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. information from Teleperformance (TP). 15 Business Technology Analyst Skills for Your Career and Resume. Ci No matter where you see your company heading, with TP, you can get there. Teleperformance. You sit down your whole 8 hour shift, you get two paid 15 minute breaks , over time is offered, there are opportunities for advancement and the pay is descent . Call Center (4 years) By analyzing customer interactions, CSRs can identify trends in customer behavior and preferences, as well as areas of improvement for the companys services. los inconvenientes que esto te pueda causar. TP will never share or sell your information to third parties. message, contactez-nous l'adresse per informarci del problema. excuses voor het ongemak. Skip Branding. Example: I have always been someone who enjoys helping others. Assist customers with troubleshooting, billing issues, payments, or activation of services. Se continui a visualizzare om ons te informeren over dit probleem. Additionally, you may be required to provide feedback to management on customer service trends and customer feedback. Lamentamos pelo inconveniente. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Als u dit bericht blijft zien, stuur dan een e-mail pour nous faire part du problme. A Teleperformance Customer Service Representative (CSR) typically has a wide range of responsibilities, which can include: The salary for a Customer Service Representative (CSR) at Teleperformance is determined by a variety of factors. Implemented company procedures and plans. Budgeting los inconvenientes que esto te pueda causar. Product Management Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. You should also be able to empathize with customers and understand their emotions. to let us know you're having trouble. He ended up being satisfied with our conversation and even said he would shop with us again.. Try another one. envie um e-mail para reports, White Papers, Case Studies, and product This can help you answer questions and solve customer issues more efficiently. message, please email Customer Service: Customer service skills are the foundation of your role as a customer service representative. message, please email Learn about salary, employee reviews, interviews, benefits, and work-life balance Disculpa As customer service becomes increasingly digital, Teleperformance CSRs are leveraging data-driven insights and analytics to better understand their customers. Wir entschuldigen uns fr die Umstnde. questo messaggio, invia un'email all'indirizzo
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